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About us


Primrose Lodge Southbourne is a prestigious residential Care Home recently shortlisted for Care Home of the Year by the Bournemouth Daily Echo. The Home situated on the outskirts of Bournemouth and is dedicated to providing the best residential care for the elderly. The Home is set in a quiet and pleasant residential area of Southbourne and surrounded by many places of interest. Our location is ideal for living a relaxing lifestyle while being near to local travel routes.

Primrose Lodge SouthbourneOur Home has a spacious and comfortable interior with landscaped gardens that are particularly popular for residents and their visitors, all of which combine to make people feel at home.

There are 23 attractive and tastefully decorated rooms with the majority having en-suite facilities, including four double rooms that can accommodate couples.

We pride ourselves on the family environment we have created that ensures each resident experiences comfortable home with a warm, welcoming and friendly atmosphere - a home from home.

 


Primrose Lodge SouthbourneConfidence in Care

Our team which includes well trained care assistants are friendly, respectful and dedicated to delivering the highest standard of care and professional support 24 hours a day. We focus on each resident, and tailor care to their individual needs and care plan. 

We believe it is important to strike a balance between providing appropriate support and assistance to our residents to help them maintain their independence while encouraging a full and active lifestyle where possible.


Re-assurance

Our Home is managed by Affinity Care Management who maintain excellent quality standards so that we can achieve high levels of satisfaction and comfort for our residents.

The nature and spirit of the Home is confident and constructive. Please do get in touch or, better still, come and see Primrose Lodge Southbourne for yourself. We would welcome the opportunity to show you around our Home.


CQC Inspection Report: GOOD

We have recently had our results back from the Care Quality Commission and we have been awarded an overall rating of Good, which we are all very proud of here at Primrose Lodge Southbourne. This inspection covers the safety of the service provided, how well-led the service is, and also looks at how caring, responsive and effective the home is.

To read the full inspection report please click here.

 

 


 

 

For many care homes, writing comprehensive care plans, keeping them up to date, and communicated with residents' families can be a time consuming task for care staff. As it is essential, we looked into how we can continue to provide our high level of care whilst ensuring all administration and care planning is kept up to date.

We use Person Centred Software, a fantastic electronic care management system to alleviate pressure on care staff, make documenting care plans quicker and ensure all residents are safe, comfortable and happy.


Read more about Person Centred Software and how it ensures our residents receive the best quality care

 

Read more...

Set in the beautiful seaside setting of Bournemouth in Dorset, Primrose Lodge Southbourne is a residential care home specialising in high quality care for the elderly. Our team of experienced staff provide professional care support to residents 24 hours a day, and focus on delivering personalised care plans to each individual resident.

One of the most highly regarded care homes in Dorset, Primrose Lodge Southbourne offers a wide variety of different care services to help residents maintain their independence whilst enjoying a healthy and active lifestyle.